Archive for 'Brands'

Jeff Bezos- It’s Always Day 1

Great video of Amazon founder Jeff Bezos talking about starting the company from his house, through to the recent acquisition of Zappos.

There is customer service… and then there is CUSTOMER SERVICE.

We have all experienced it. The lazy shop attendant, the rude waiter, the shopkeeper that just doesn’t think his business even needs customers.
Our experience with these people and businesses often leave a lasting impression for a variety of reasons. In some cases we actually made a purchase from said business either out of necessity or [...]

Great experience with an Airline and I didn’t Even fly

I have been receiving Virgin Blue’s newsletter for some time now, and use them almost every time I need to fly to Melbourne to visit family. Recently the frequency of their newsletter was on the rise, and coinciding with their push relating to QANTAS’s change to their frequent flyer points system. It was at this [...]

When business partners become competitors

 

I came across this story in my RSS feed this morning on the Bits blog in the New York Times. The story is detailing the ongoing feud between H.P. and Cisco as the latter makes a concerted push in the server market.
Many people observing this, myself included, have been asking- what the hell took Cisco so long?
They have been a [...]